Oman Post, an affiliate of Asyad Group, has once again achieved the top spot at the EMS Performance Awards, solidifying its position as a leader in the industry. This remarkable achievement demonstrates the consistent growth and success that Oman Post has experienced over the years. Additionally, the Sultanate of Oman was ranked second in the Customer Care Awards, highlighting the organization's commitment to providing exceptional service to its customers.
The EMS Performance Awards is an esteemed event that recognizes excellence in Express Mail Service (EMS). Organized by the EMS Global Delivery Network, this event brings together postal operators from 175 countries and territories worldwide.
Oman Post's transformation into a world-class postal solution has been truly remarkable. Its ability to adapt to global changes and meet the diverse needs of its customers has earned it international recognition. With its state-of-the-art EMS offering, Oman Post ensures the efficient and secure transfer of mail and parcels within a timeframe of three to ten days.
The EMS service provided by Oman Post includes priority mail delivery for both documents and merchandise. Customers have the flexibility to send and receive packages from post offices or have them delivered directly to their premises, ensuring a seamless and convenient experience. With the largest last-mile coverage network in the world, Oman Post serves customers in over 190 countries and territories, guaranteeing reliable and efficient delivery.
Oman Post's continued success at the EMS Performance Awards is a testament to its dedication to excellence and its commitment to providing top-notch service to its customers. As it continues to innovate and evolve, Oman Post remains at the forefront of the postal industry, setting new standards for quality and efficiency.
Badar Mohammed Al Nadabi, Chairman of Oman Post and Asyad Express Board of Directors, emphasized the significance of maintaining their first-place position in EMS Performance. He attributed this achievement to the successful implementation of their business development strategies and their unwavering commitment to consistency, reliability, and quality. As a global integrated logistics provider, Asyad Group strives to deliver world-class services across its entire logistics ecosystem. The dual international recognition received by their postal arm for both EMS performance and customer care demonstrates their dedication to providing the best and most competitive solutions in the global market.
Sheikh Ibrahim Sultan Al Hosni, Acting CEO of Oman Post and Asyad Express, expressed immense pride in securing the top spot globally for service level for the second consecutive year. He highlighted that maintaining Oman's global ranking in EMS performance is a testament to the transformative journey of growth undertaken by Oman Post. Additionally, their rise to second place in EMS Customer Care reflects not only their institutional approach but also the hard work of their talented team.
