TeKnowledge, a distinguished global leader in the domains of skilling, advisory, and tech managed services, is pleased to announce the appointment of Nidal Abou-Ltaif as the Chief Revenue & Transformation Officer. This appointment signifies a significant milestone in the company's strategic ambition for growth and expansion.
"We are delighted to extend our warmest welcome to Nidal Abou-Ltaif," stated Aileen Allkins, President & CEO of TeKnowledge. "His visionary leadership, coupled with his proven track record in fostering innovation and assembling customer-centric teams, aligns perfectly with our objectives to propel us into the next phase of our growth trajectory. Nidal's extensive background in guiding governments and enterprises through intricate transformations and security challenges positions him uniquely to lead our endeavors. His expertise in Customer Experience (CX) transformation, cybersecurity, Artificial Intelligence (AI), and technical skills ensures that we provide impactful solutions that contribute to our clients' global success."
In response to his new role, Nidal expressed his enthusiasm, saying, "I am eager to contribute to TeKnowledge's ongoing journey of innovation and am committed to assisting our clients and stakeholders in realizing their full potential. My tenure at TeKnowledge will enable us to enhance the adoption of AI, deliver superior security solutions, and empower individuals and organizations through nationwide skilling programs, thereby supporting their digital transformation."
TeKnowledge collaborates with governments, businesses, and technology providers to assist them in navigating the complexities of the digital landscape. Supported by a global team of over 6,000 technical experts, the company is recognized as a trusted partner for the world's leading technology providers. It processes over 100,000 technical cases each month and resolves more than 14,000 cyber incidents annually across its 19 locations worldwide.
Nidal Abou-Ltaif brings over two decades of leadership experience to TeKnowledge, having successfully led growth and transformation initiatives at Avaya. He is celebrated for his customer-centric approach and dedication to leveraging technology for positive societal impact. His contributions to industry transformation have earned him widespread recognition. Before Avaya, Nidal held leadership roles at AT&T and NCR.
In recent news, Cytek Security, Tek Experts, and Elev8 have merged to form TeKnowledge, consolidating their collective strengths into a unified entity that offers comprehensive digital transformation services from end to end.
