Muscat: The national postal operator of Oman, Oman Post, has recently entered into a strategic agreement with OTaxi to bolster its domestic parcel delivery services.
This partnership, which is in alignment with Oman Post's commitment to engaging with the private sector in accordance with the objectives of Oman Vision 2040, aims to ensure the delivery of parcels within 24 hours in Muscat and within 48 to 72 hours in other governorates. This reflects Oman Post's dedication to providing customer-centric solutions.
This collaboration represents the initial phase of a comprehensive plan to enhance service offerings, with a focus initially on parcel delivery services, which will be expanded to include additional postal services.
Sheikh Ibrahim bin Sultan Alhosni, the Acting Chief Executive Officer of Oman Post, stated, "At Oman Post, we are continuously exploring innovative methods to surpass our customers' needs through partnerships with the private sector. This strategic collaboration with OTaxi enables us to achieve this objective by introducing faster and more efficient delivery services."
"By significantly reducing delivery times, we are not only improving our service offering to our customers but also supporting small and medium-sized enterprises across Oman, which depend on swift parcel delivery to fuel their growth and success," he further elaborated.
Eng. Harith Al Muqbali, the Chief Executive Officer of OTaxi, commented, "This partnership with Oman Post is a testament to our shared vision of enhancing logistics and delivery services within the Sultanate by providing fast delivery solutions across the Sultanate. We are eager to contribute to a service that directly benefits businesses and consumers by offering reliable and expedited parcel delivery."
"Through this strategic alliance, we are confident in delivering a transformative experience that empowers the growth and success of enterprises across Oman," he concluded.
Oman Post, a subsidiary of the Asyad Group, has consistently demonstrated its commitment to excellence, as evidenced by its outstanding performance.
The company has received notable recognition, including being ranked first in the world among the 190 member countries of the Universal Postal Union at the 2023 EMS Performance Awards and second in the world in EMS Customer Care.
Building on this success, Oman Post continues to innovate and expand its service offerings, further establishing its leadership position in the postal sector.
